The global pandemic opened the floodgates to unprecedented professional challenges. Fortunately, Friedman was able to build on key aspects of our firm’s existing infrastructure, from a longstanding flexible work arrangement to an evolving benefits package.
A firm-wide survey revealed a rating of 8.4 out of 10 for employee relationship with their manager, with collaboration, trust and communication being among the highest-rated factors. Employees also rated ambassadorship, championing and firm pride 8.1 out of 10. Our commitment to keeping our employees engaged and supported remained our primary focus, some of which are highlighted in the following ways:
- Mental wellness. Friedman extended access to a valuable therapist service, Health Advocate, as part of the firm’s recently expanded benefits. Further, Friedman offered weekly, firm-wide virtual yoga classes to quell feelings of isolation on employees’ emotional states.
- Mandatory office closing. Extending the winter holiday between Christmas and New Year’s encouraged our employees to take a well-deserved rest and spend time with their loved ones. In addition, the firm closed for Staff Appreciation day following the busy season to enable our employees to spend time on themselves and with their families.
- Gift giving. Sending care packages with items intended to promote calm while supporting various firm affinity groups kept employees engaged from afar. For example, employees received a succulent plant gift package sent on behalf of the “Go Green” committee.
- Educational resources. In anticipation of the challenges our employees would face while juggling work along with the education of their children, Friedman subsidized a portion of Sylvan Learning.
For more information on ways to structure your approach to supporting a remote workforce, contact Lindsay Gaal, PHR and MHRM, COO/Chief Human Resources Officer.